In the Town of Orangeville, we are committed to protecting the general public in order to ensure Orangeville remains a pleasant community to live in and visit. We do this through the establishment and enforcement of a variety of municipal by-laws.

By-law Complaints: 

Please provide the following information:

  • Name
  • Address
  • Phone number
  • Details and location of the particular violation

We will not investigate anonymous complaints, unless the alleged complaint relates to an immediate life safety issue.

Instructions on Reporting a Complaint and Inquiry:

  • To submit a by-law enforcement inquiry or make a complaint, select the blue "New Request" link under the Town of Orangeville logo.
  • Follow the prompts to submit

Submit a by-law complaint or inquiry here

Noise Complaints:

The Town regulates noises which disturb, or are likely to disturb inhabitants.

The first step in the noise reporting process is to complete and submit the Noise Reporting Witness Form and Noise Report Record Form. Once the completed documents have been received By-law staff will complete a review and notify you as to whether or not a Notice of Violation will be issued. 

You can read more information and fill out the Noise Reporting Package here:

Noise Reporting Forms

Please email the completed package to [email protected]. Alternatively, forms can be dropped off in person at Town Hall, or mailed to:

87 Broadway
Orangeville, ON
L9W 1K1

After Hours

The Town provides after-hours by-law enforcement coverage to respond to complaints regarding parking, and graffiti. If you have a complaint regarding any of these matters during the following hours:

Monday to Friday 4:30 p.m. to 8:30 p.m.
Saturday and Sunday 10 a.m. to 5:30 p.m.

please email: [email protected]

Confidentiality

The Town strives to ensure the identity of a complainant remains confidential. Most complaints are resolved through voluntary compliance by way of education and public awareness, however, should the matter proceed by way of prosecution, the Town cannot protect the identity of a complainant. Such information could be released through the following:

  • evidence disclosure
  • witness testimony
  • officer evidence

 

For more information, please see the Town's Frequently Referenced By-laws