COVID-19 Coronavirus Information

Where do I go to get tested for COVID-19?

Please visit the assessment centre at 140 Rolling Hills Drive if you have at least one of the following symptoms:

  • fever 
  • new onset of cough 
  • difficulty breathing
  • chills
  • fatigue
  • headache
  • sore throat
  • runny, stuffy or congested nose
  • lost sense of smell or taste
  • hoarse voice
  • difficulty swallowing
  • digestive issues (nausea/vomitting, diarrhea, stomach pain) or
  • for young children and infants: sluggishness or lack of appetite.

*No Referral Needed*

You may also use the online Self-Assessment Tool to determine if you need to go to an assessment centre or seek care. It has been updated to reflect the above range of symptoms.

At the assessment centre you will be assessed by a clinician and based on your symptoms you may be tested and provided further instruction. Not everyone will be tested.

If your symptoms are SEVERE and it is an emergency, please go to your nearest emergency room or call 911.

What is the incubation period?

  • The average incubation period is about 5 days. The incubation period varies and can be more or less than 5 days, however, evidence indicates it is less than 14 days.

How does COVID-19 spread?

  • Originally, many of the patients in the outbreak in Wuhan, China reported a link to a large seafood and animal market, suggesting animal-to-person spread. However, person-to-person spread is how the virus is transmitted.
  • The science on the disease indicates it is spread through “droplet-and-contact” transmission – like the common cold or influenza.
  • The virus can live on hard surfaces for 2-3 days. The best advice in terms of prevention is to wash hands frequently and thoroughly, keep your hands away from your eyes and nose, and to wash and disinfect high-touch surfaces like phones, doorknobs and light switches.

How can you keep safe and prevent the spread of infection?

There is currently no vaccine to prevent COVID-19. The best way to reduce the risk of infection is to practice general infection prevention control. This includes:

  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Stay home when you are ill.
  • Cover your cough or sneeze with a tissue, then immediately throw the tissue in the garbage and wash your hands.
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm.
  • Clean and disinfect frequently touched objects and surfaces like door knobs, toilet seats, light switches, etc.
  • Wipe down phones, computers and other devices regularly with alcohol wipes.
  • Self-isolate if you are symptomatic or if you may have been exposed to the virus.
  • Wear a mask if you are symptomatic both in the home if you have close contact with others and if you leave to seek treatment
  • Voluntarily avoid crowded places.
  • Refer to our frequently asked questions about COVID-19 and food and shopping

Face coverings and face masks

Learn about face coverings and how to properly wear, fit, remove and clean your non-medical face mask


Where do I find further credible information on COVID-19?

Ministry of Health Ontario COVID 19 site


Cleaning and Disinfection for Public Settings

Wellington-Dufferin-Guelph Public Health


Health Canada


People who are at high risk for severe illness from COVID-19

Know the Difference: self-monitoring, self-isolation, and isolation for COVID-19