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 Recovery  Phase I - Restart


  1. Adhering to Provincial and Public Health requirements, support efforts to ensure the protection, health and well-being of staff and community.
  2. Review and identify new ways to deliver Town services. Identify physical changes to Town facilities to support reopening.
  3. Ensure the community is informed with key information about services and programs from the Town, Provincial and Federal governments.


  • access to outdoor municipal areas is opening in accordance with provincial guidelines
  • buildings and facilities remain closed
  • council meetings support virtual public delegations in real time
  • committee meetings are being planned and starting to move ahead
  • service availability continues to be updated and begins to expand
  • access to outdoor municipal areas opening in accordance with provincial guidelines, community garden, dog parks etc.
  • recreation programs and events remain cancelled
  • library curbside pick-up has opened
  • staff are assessing Town facilities and outdoor spaces to prepare for reopening
  • the Town is adjusting spaces in facilities
  • many staff continue to work from home to reduce person-to-person contact and limit the number of people in Town facilities
  • services are being assessed to plan for reopening – identifying service
  • adjustments to enable safe reopening
  • information is regularly shared and consultation with the community begins on reopening and prioritization

 Recovery  Phase II - Relaunch


  1. Support staff and community to prepare for reopening through education and communication of new safety measures as required.
  2. Begin reopening Town programs being mindful of community well-being, safety and physical responsibility.
  3. Continue to engage with residents and partners in the community to identify what reopening should look like as the situation continues to evolve.

What's being done

  • as buildings begin to reopen, safety is the top priority
  • most Town services remain available virtually, more in-person will be available but may continue to be by appointment – check the service listing
  • spaces in Town facilities have been adjusted (social distancing markings, plexiglass installation) to support physical/social distancing
  • enhanced cleaning of the building continues
  • anyone entering the buildings will be required to complete a self-screening
  • limits on how many people can be in each Town building at a time
  • many Town staff will continue to work from home to reduce/limit contact in the buildings and enable more capacity for the public
  • staff will wear personal protective equipment where physical/social distancing is not possible
  • adjustments to services to support reopening have been made
  • the community should expect changes in what programs are available and how they are offered
  • recreation and parks programs are being redesigned to support a safety-first priority
  • some programs and services will remain unavailable, some buildings remain closed to the public
  • monitor and pursue any applicable opportunities for grant or stimulus

Monitoring and adjusting

  • the Town will monitor facilities, open spaces, programs and services to ensure safety remains a top priority, while also working to meet the needs of the community
  • services and programs will be regularly reviewed, updated and adjusted in line with new information
  • residents will be asked for feedback to support community programming reopening prioritization
  • this phase is expected to last several months
  • monitor and pursue any applicable opportunities for grant or stimulus

 Recovery  Phase III - Recover

 Reopening most remaining workplaces and community spaces, while carefully and gradually lifting restrictions. Public health advice and workplace safety guidance will remain in place and available. Large public gatherings will continue to be restricted.