provincial shutdown

A provincial shut-down came into effect on December 26 for a period of 28 days. Certain Town facilities and services will be closed during this time. On January 25, the government extended the declared provincial emergency for another 14 days, to February 9.

Town Hall

  • Town Hall is closed to walk-in traffic. Most services will continue to be available to the public -- by phone, by email, virtual and personal appointments, and online services. For inquiries or more information please contact Customer Service at 519-941-0440 Ext. 0 or


  • the Clerk’s Office will not be offering Commissioner of Oath services or issuing marriage licences during the shutdown period


Recreation Services

  • recreation centres are closed and all recreation programming and facility rentals are cancelled until further notice, as of December 26. Contact for more information

Orangeville Public Library

the Orangeville Public Library is providing curbside pick-up only at the Mill Street branch from 10 a.m. to 5 p.m. There will be no public access to the library. The Alder Street branch is closed. Access the digital collection with your library card including eBooks, audiobooks, newspapers, magazines, and online courses with Mango Languages and The Mill Street drop box is open to accept returns

Economic Development/SBEC

  • the Economic Development Division and Small Business Enterprise Centre will continue to operate all services remotely

Public Works

  • drinking water treatment (testing and delivery), sewage treatment, roads operations and maintenance remain unaffected
  • Town staff will not be entering private residences for sewer back-ups or water complaints. Staff will assist with troubleshooting via the phone, check municipal infrastructure, perform locates and water shut-offs

Building Division

  • building permits/inspections are being accepted by email (, mail or courier
  • inspectors will continue to do outside inspections and inside unoccupied units
  • prior to conducting any inspections, the inspector will confirm that the individual (contractor, etc.) accompanying them on the inspection has been screened, symptom-free and confirms they have not travelled outside of Canada in the past 14 days

Planning Division

  • pre-submission consultation meeting requests will continue to be accepted, and meetings will be conducted virtually on Teams
  • planning application submissions will continue to be accepted and processed as usual. Contact the Planning Division for more information (
  • notices for new applications will be advertised as usual, and all statutory public meetins will be held virtually
  • compliance requests and heritage permit applications will continue to be accepted and processed as usual
  • Façade Improvement Grant applications are being accepted

Police Services

  • for police matters, call the OPP Communications Centre at 1-888-310-1122 (toll free in Ontario)