Provincial shutdown

Ontario enters a province-wide shutdown, starting April 3, 2021, for at least four weeks in response to the COVID-19 pandemic and the spread of variants. Many Town of Orangeville services will be available online or remotely. For info on the health and workplace safety measures visit https://www.ontario.ca/page/enhancing-public-health-and-workplace-safety-measures-provincewide-shutdown.

Town Hall

  • most municipal buildings are currently closed to the public until further notice. Online services are available at www.orangeville.ca.
  • Customer Service is available by email and phone, Monday to Friday 8:30 a.m. to 4:30 p.m. at 519-941-0440 ext. 0 or email customerservice@orangeville.ca

By-law Enforcement

  • by-law officers will be on duty Monday to Friday from 8:30 a.m. to 8:30 p.m., Saturday & Sunday from 10 a.m. to 5:30 p.m.

Fire

  • the Fire Hall remains closed to the public
  • visit orangeville.ca/burn-permits/ to apply for a burn permit, email fireinfo@orangeville.ca or call 519-940-3083 Ext. 6521

Recreation Services

  • recreation facilities are closed for recreation programs and facility permits.  This includes swimming lessons, all fitness, aquatics and skating drop-in programs, walking track, and all facility rentals for community sport groups.
  • registration for Summer Camp 2021 will continue as planned with online registration opening April 6 at 8 a.m.
  • registration for youth online virtual programs Home Alone and Babysitting Training will still be available. Please check the Town’s website at orangeville.ca for upcoming courses.
  • for inquiries regarding your participant account or questions related to your current program registration please email recreation@orangeville.ca.
  • Customer Service is available by email and phone, Monday to Friday 8:30 a.m. to 4:30 p.m. or email recreationcustomerservice@orangeville.ca.

Orangeville Public Library

  • Mill Street location is offering curbside pick-up, Monday to Saturday from 10 a.m. to 5 p.m.
  • the public cannot browse the collection during the provincial shutdown. Holds can be placed for books and DVDs.
  • Mill Street location is open for computer and businesses services from 11 a.m. to 4 p.m. A reservation is recommended.
  • the Mill Street drop box is open to accept returns
  • access the digital collection with your library card including eBooks, audiobooks, newspapers, magazines, and online courses with Mango Languages and LinkedIn Learning.
  • the Alder Street location is closed

Economic Development/SBEC

  • the Economic Development Division and Small Business Enterprise Centre will continue to operate all services remotely

Public Works

  • operations centre remains closed to the public
  • recycling bins are available at the operations centre via curbside pick-up. Or you can contact the County of Dufferin at 519 941-2816 ext. 2623 
  • drinking water treatment (testing and delivery), sewage treatment, roads operations and maintenance remain unaffected
  • municipal staff will not be entering private residences for sewer back-ups or water complaints. Staff will assist with troubleshooting via the phone, check municipal infrastructure, perform locates and water shut-offs

Building Division

  • building permits/inspections are being accepted by email (building@orangeville.ca), mail or courier
  • the Building Division will be performing all required inspections while adhering to all COVID protocols
  • prior to conducting any inspections, the inspector will confirm that the individual (contractor, etc.) accompanying them on the inspection has been screened, symptom-free and confirms they have not travelled outside of Canada in the past 14 days

Planning Division

  • pre-submission consultation meeting requests will continue to be accepted, and meetings will be conducted virtually on Microsoft Teams
  • planning application submissions will continue to be accepted and processed as usual. Contact the Planning Division for more information (planning@orangeville.ca)
  • notices for new applications will be advertised as usual, and all statutory public meetings will be held virtually
  • compliance requests and heritage permit applications will continue to be accepted and processed as usual
  • Façade Improvement Grant applications are being accepted

Orangeville Transit

  • Orangeville Transit continues to operate on regular schedule; fares were reinstated as of April 1

Police Service

  • for police matters, call the OPP Communications Centre at 1-888-310-1122 (toll free in Ontario)