The Bylaw Enforcement Division of Corporate Services enforces Town bylaws in a manner that protects the general public and ensures the Town remains a pleasant and attractive community to reside and visit.
The Town of Orangeville By-law Division is committed to the delivery of professional enforcement in a timely and effective manner. By-law Officers work to enforce and resolve complaints from members of the public regarding a wide variety of issues. Typical issues that are dealt with include:
- Property Standards
By-law complaints may be registered by mail, e-mail, or in person. Telephone complaints will be taken by staff where a complainant cannot attend the municipal office or does not have access to a computer. The Town requires the following information in order to investigate your concerns properly:
- Your full name
- Your address
- Your phone number, and
- The address of where the alleged violation is taking place with the details of that particular violation
Please note: anonymous complaints may not be investigated, unless the alleged complaint relates to an immediate life safety issue.
Once an investigation is launched a status update is not generally provided to the complainant. The Town of Orangeville strives to ensure the identity of complainants remains confidential, unless required to do so in Court proceedings. Most complaints are resolved through voluntary compliance by way of education and public awareness.
To report a by-law complaint, please contact the Town of Orangeville at 519-941-0440 Ext. 2210; by email at [email protected], by mail, or in person using this form: Town of Orangeville, 87 Broadway, Orangeville, Ontario L9W 1K1.
Complaints occurring outside of normal office hours are to be directed to Orangeville Police Service at their non-emergency number at 519-941-2522.
For all animal care and control complaints, please contact the Ontario SPCA Orangeville & District Animal Centre at 519-942-3140 or in person at 650 Riddell Road, Orangeville, Ontario L9W 5G5
An online form is available to report graffiti within the Town of Orangeville.