Office of the Chief Administrative Officer

The head of the Town’s administrative structure is the Chief Administrative Officer (CAO). Department directors, responsible for specific service areas, report to the CAO.

The Chief Administrative Officer provides leadership and direction, and is responsible for the co-ordination of information with all departments while ensuring that the policies of Council are effectively implemented.

The Chief Administrative Officer is Council’s principal advisor on matters of policy. The CAO is responsible to Council for the efficient administration of all Town activities, while various Department Heads are responsible to the CAO for the efficient operation of their respective departments and services.

A new corporate structure, introduced in 2018, see the General Managers of Corporate Services, Community Services, and Infrastructure Services reporting directly to the CAO.