Are municipal buildings currently open?
- all Town buildings are closed to the public until further notice
- The Orangeville Public Library, recreation centres, Orangeville & District Senior Citizens Centre, Town Hall Opera House, the Operations Centre, the Visitor’s Centre, and the offices at Lakeview Court are closed until further notice
- Orangeville Fire Hall is closed to the public; emergency services will continue uninterrupted
- Customer Service at Town Hall is closed. The building will continue to accept shipments and deliveries
- For vendors who are dropping off procurement documentation, please contact customer service upon arrival
What Town services are currently available?
- Most services remain available through customer service by phone at 519-941-0440 ext 0 or email at [email protected]
- There are also numerous e-services available to residents at orangeville.ca/e-services
- For matters that require an in person visit, that are time sensitive, like permits, appointments will be scheduled.
Customer Service online services
- Property taxes can be paid: https://ipn.paymentus.com/rotp/orgt
- Parking tickets can be paid: https://ipn.paymentus.com/rotp/orgt
Are Town of Orangeville programs being cancelled?
- At this point in time, all programs are cancelled until further notice. This includes all library programs and recreation programs and pools
- Refunds for cancelled programs that had not yet taken place will be given, but may be delayed due to staff workload. Recreation programs that were in session and the remainder of classes cancelled will be given account credits.
Is Orangeville Transit running?
- At this time, Orangeville Transit is still running according to its regular schedule.
- additional service changes, effective Monday, March 30 include:
- maximum 10 people on the bus at one time (please enter through the rear door, if possible)
- blocking off select seats so customers can practise physical distancing while riding the bus
- asking customers to only ride the bus for essential travel (eg. works, medical appointments and grocery shopping)
What Residents Need to Know from Public Works
Critical services in Town still operating
- Waste collection – visit https://www.dufferincounty.ca/waste
- Drinking water treatment, testing and delivery remains unaffected
- Sewage treatment remains unaffected
- Roads operations and maintenance remains unaffected
- Emergency calls only for water shut-offs, locates and sewer back-ups (staff will not be entering occupied homes)
What Residents Need to Know from the Building Division
- Building permits are being accepted via email ([email protected]), mail or courier;
- Inspectors will continue to issue permits (including occupancy permits) as usual;
- Inspections will be conducted outside, and inside unoccupied units;
- Inspections will not be conducted in occupied units at this time;
- Inspections booked via email ([email protected]);
- Prior to conducting any inspections, the inspector will confirm that the individual (contractor, etc) that is accompanying them on the inspection has been screened, symptom free and confirms that they have not travelled outside of Canada in the past 14 days.
What’s Happening with Planning Applications and Development Approvals?
- Committee of Adjustment Hearings are postponed until further notice. Processing of any Minor Variance or Consent applications has been suspended until Committee of Adjustment meetings have been rescheduled.
- Planning Compliance requests will continue to be accepted and processed as usual.
- Heritage Permits (for individually-designated properties and properties within the Downtown Heritage Conservation District) will continue to be accepted and processed.
- Pre-submission consultation meeting requests will continue to be accepted as usual. Meetings will not be arranged, however meeting request submissions, with required supporting information will be reviewed by staff and a pre-consultation checklist form will be provided to applicants by email based on this review.
- Planning application submissions (existing and new applications) will continue to be accepted and processed as usual. To make arrangements for a new application submission or resubmission of an existing application, contact the appropriate Planning Division staff member.
- Any applicable fee(s) can be paid by cheque, either by in-person delivery to the drop box at Town Hall, by mail or courier delivery.
- Notices of new applications will continue to be advertised in the prescribed manner. Any required statutory public meetings, for current or new applications are postponed indefinitely until further notice. Notice(s) of future public meetings will be issued in the prescribed manner, once future public meetings are scheduled.
- The Façade Improvement Grant program is postponed until further notice, due to the inability for the Façade Improvement Grant Program Sub-Committee to convene to review grant applications.
- Boulevard Café Permit applications will not be accepted and processed until further notice.
What Residents Need to Know from Orangeville Public Library
- get a virtual library card by calling 519-941-0610 or by visiting
- access all sorts of entertaining and informative virtual resources: visit our website and click on Online Services
What Residents Need to Know from Economic Development & Culture Division (including Small Business Enterprise Centre)
- Office is closed to walk-in traffic, but staff continue to be available to support business owners by phone and email
- Services can be accessed by emailing [email protected] or visiting www.orangevillebusiness.ca
- While all events and seminars have been cancelled, recommended webinars and COVID-19 updates for business are available on website and are updated regularly