2019 Novel Coronavirus (COVID-19)


The Government of Ontario declared a state of emergency that has been extended and remains in effect until April 13 to lessen the impact of COVID-19.

The Town of Orangeville has closed public access to municipal buildings. However, most services will continue to be offered to the public -- by phone, by email, virtual and personal appointments, and online services.  For inquiries or more information please contact Customer Service at 519-941-0440 Ext. 0 or [email protected].

How does the virus spread?

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.

How to protect yourself

The best way to reduce the risk of infection is to practice general infection prevention control. This includes:

  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are ill
  • Stay home when you are ill
  • Cover your cough or sneeze with a tissue, then immediately throw the tissue in the garbage and wash your hands
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm
  • Clean and disinfect frequently touched objects and surfaces
  • Get the flu shot, if you haven’t already done so


Individuals can have the virus and not show symptoms for up to 14 days (the exact incubation period is still under investigation). Symptoms need to be paired with a trip to an impacted area* or coming in close contact with someone who has traveled to an impacted area* in the past 14 days prior to onset of illness to be a suspected case of COVID-19. Symptoms range from common to severe respiratory illnesses and include:

  • fever
  • cough
  • difficulty breathing

Complications from the virus can include serious conditions, like pneumonia or kidney failure, and in some cases, death. People most at risk from the novel coronavirus include the young, elderly and those with underlying medical conditions.

What should I do if I think I have the virus?

If you develop symptoms of the 2019 novel coronavirus, call Telehealth Ontario at 1-866-797-0000, 24 hours a day, seven days a week, Wellington-Dufferin-Guelph Public Health at 1-800-265-7293 Ext 7006, Monday to Friday, from 9 a.m. to 4p.m. and your primary care provider.

Be sure to mention your symptoms and your recent travel history. If you need immediate medical attention, call 911 and mention your travel history and symptoms.

Returning travellers

The Health Canada website has information about the risk to Canadians, how to protect yourself and your family, and travel advice.


  • Within 24 hours of arriving in Canada, contact call Telehealth Ontario at 1-866-797-0000, 24 hours a day, seven days a week  or WDG Public Health at 1-800-265-7293 ext. 4752 or after hours call 1-877-884-8653
  • Stay at home and self-isolate, avoid close contact with others, including other residents of the home, for 14 days from the date of travel

Learn more about the Novel Coronavirus (COVID-19)

Health Canada

Province of Ontario

Wellington-Dufferin-Guelph Public Health

COVID-19 Resources -- This GIS Hub is provided by Esri Canada to share information about the coronavirus pandemic. Information sources include the Community Map of Canada, the Living Atlas, Environics Analytics and others.

Dufferin-Caledon MP Kyle Seeback