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General Information

Orangeville Transit offers general guidelines to make all passenger's transit experiences' enjoyable.

Courtesy Seating:

Designated seats will be available on the transit buses for use by passengers with a disability. These seats are located close to the front of the vehicles. Customers are expected to respect and obey the purpose of the designated seating area. If you are sitting in a designated seat, you must vacate the seat for a passenger with a disability.

Animals:

Service animals, such as guide dogs, are permitted on board Orangeville Transit. Other animals are not allowed on the bus unless they are in an enclosed pet carrier that can be held on one’s lap.

Strollers & Walkers:

If you board with a stroller or walker, please make sure it’s folded and/or out of the aisle.

Shopping/Utility Carts and Packages:

Passengers should not travel with more packages than can be carried aboard safely in one attempt. All personal items must be kept out of the aisle while on the bus. Shopping/Utility Carts are allowed on the bus under the following conditions:

• Items must not block the aisle and must not restrict passenger movement

• All items must be controlled by the passenger

• Passenger must be able to carry the items aboard in one trip

• Packages and/or bags must not occupy the bus seat if the bus is crowded

Transfers:

Transfer slips are available for passengers who need to take more than one bus route to reach their destination. Transfers are free but should be requested when the fare is paid.

The transfer point is located on Fourth Street at Broadway and all buses stop at this location at the same time to allow for passengers to transfer between buses without having to wait.

Backpacks/Bulky Bags:

Backpacks and bulky bags must not block the aisle. They should be removed and stored on one’s lap or on the floor.

Support Persons:

Passengers who require an attendant may be accompanied by one person at no charge. All municipal buses are accessible with transporter wheelchairs available in each bus.